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FAQs
smell gas
if gas build up is a great deal, leave the premis and warn people and call from an outside phone line!
There is a 24 hour, 52 weeks a year service – that are trained operators working round-the-clock waiting to take your call on 0800 111 999 for northern gas networks
you could also call your nearest gas engineer like SG Plumbing & Heating 08008247641, we may well be able to get there faster!
Open doors and windows
Turn the gas off at the meter (if possible) Avoiding the use of any naked flames or electrical switches inc telephone,
Do put out flames, open doors and windows, keep people away from the area.
PROVIDE;
The address / location of the suspected gas escape or gas emergency : Postcode details please
How many people are at the property
Where the smell is most noticeable
How long the smell has been noticeable
Are any neighbours affected
Your name and phone number
Any special circumstances or access information
How fast can you renew, replace, upgrade my boiler? This could be done NEXT DAY with enough notice or same day for an extra cost. we could go a long way to help you if needed.
how long will a job last? Depending on the job, it will normally only take 1 day for boiler renewal. it may take 2 days if problems are found beyond our/your control. this does not include fitting of radiators, although it may still be possible to get job done, this depends how many radiators ant pipework etc. this would be decided during visit/quotation
Do i need a new boiler?
How fast can you renew, replace, upgrade my boiler? This could be done NEXT DAY with enough notice or same day for an extra cost. we could go a long way to help you if needed.
how long will a job last? Depending on the job, it will normally only take 1 day for boiler renewal. it may take 2 days if problems are found beyond our/your control. this does not include fitting of radiators, although it may still be possible to get job done, this depends how many radiators ant pipework etc. this would be decided during visit/quotation
Do i need a new boiler?
You can really decide this. if you wish to renew parts on your boiler, that is not a problem. (if you can!) some parts/boilers are obsolete.
Some boilers/parts are not obsolete but when do you stop throwing good money after bad???
if you wish to move a boiler you must have all installation paperwork for the unit which is a regulation of doing this kind of work. (most of this can be downloaded from the net!)... the other side of this is that when going through the trouble of doing this, i would recommend fitting a new condensing combi boiler, if for nothing else but to get the boiler registered with corgi and the (H.I.P.S housing information program scheem) and gas and energy efficiency. warrenty and peace of mind.
